配送料について

 

配送料:

一度のご注文につき全国一律500円。ただし、ご購入金額の合計が5,000円以上の場合は送料無料。

支払方法:

・PayPal

・クレジットカード


発送時期:

通常、ご注文またはご入金いただいた3〜5日以内に出荷いたします。

但し、休業日や週末、祝日などに重なる場合や、年末年始、大型連休のため発送が遅れる場合がありますのでご了承ください。

返品配送料:

返金手数料商品がお手元に届きましたら、すぐに内容をご確認願います。商品の汚損、破損、誤送、その他当方の不手際による不備が発生した場合は、商品到着より3日以内にご連絡ください。配送料、返金手数料はこちらで負担させていただきますので、事前に電話かメールでご連絡のうえ着払いにてお送りください。

 

原則として、お客さまのご都合、もしくは一度ご使用になった商品の返品はお受けできません。ご了承ください。

 

画面表示と実際の商品との相違:実際の商品の色や質感は、ご利用のモニター、またはOSやブラウザによって微妙に異なって見えることがございます。あらかじめご了承ください。

※上記以外の事項に関しましては、お取引の際に請求があれば遅延なく提示いたします。

 

 

How to purchase the works from outside Japan

 

Payment methods
:
The payment can be made only by creadit cards or PayPal, which will be charged in yen.

Delivery・Shipping:
Your order will be shipped within 7days after your order is confirmed.
In the case of overseas shipping, it is 2,000 yen for any order. All the shipments will be done by EMS (Express Mail Service).  Please check available  area for shipment in the link below.
https://www.post.japanpost.jp/int/ems/country/index_en.html
・We are afraid you cannot choose a courier company.
・The box may be damaged due to the inspection by custom.

Return, exchange or cancellation of your order:
We do not accept any return nor exchange of items for all the overseas sales.
We do not accept any cencellation after shipping your order.

Please check the items as soon as you receive your order.  Any marks, breakage,   misdelivery or any other faults in our ends, please let us know within 3 days after the delivery.

As for the breakage of items during delivery, please inform us within 3 days after the delivery and submit the claim for compensation for damage.  When Japan Post receives the claim, they will return the damaged item back to Japan for free.  After we  receive the broken item and report of damage from Japan Post, we will refund fully including shipping cost.  We will not handle any claims which are not dealt within the timeframe mentioned above.  Please inspect all the items when delivered.  Please contact us by email for any questions.

Please make sure to input a name of the country and zip code for delivery of your order.  The re-shipping cost due to your mistake of inputting delivery address    will be charged again.  Please be sure to input a correct address.

Receving your order:
There are cases that the delivery is considered to be done when the package arrives at custom or post office of each country or when you are not home when delivered.  Thus, please be sure to track the status of the delivery of EMS with the tracking number on the slip.

Contact us:
Please contact us by email if you have any questions.
kazutaka.shioi@gmail.com
(Japan time: 9:00〜17:00 Irregular holidays)